Collllor Privacy Policy

Last updated 4/12/2021

Collllor's Privacy Policy describes how Collllor collects, uses, and shares your personal data.


Personal Data Collllor Collects from You


At Collllor, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data Collllor collects depends on how you interact with Collllor. 

When you create a Collllor account, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with Collllor, we may collect a variety of information, including:


  • Account Information. Your Collllor username and related account details, including email address, devices registered, account status, and age
  • Device Information. Data from which your device could be identified, such as device serial number, or about your device, such as browser type
  • Contact Information. Data such as name, email address, physical address, phone number, or other contact information
  • Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information
  • Transaction Information. Data about purchases of Collllor products and services or transactions facilitated by Collllor, including purchases on the Collllor platform
  • Fraud Prevention Information. Data used to help identify and prevent fraud
  • Usage Data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance, and other diagnostic data; and other usage data
  • Other Information You Provide to Us. Details such as the content of your communications with Collllor, including interactions with customer support and contacts through social media channels

You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.


Collllor's Use of Personal Data



Collllor uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent. 

Collllor uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, Collllor may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others' legitimate interests, taking into consideration your interests, rights, and expectations. 


  • Power Our Services.  Collllor collects personal data necessary to power our services, which may include personal data collected to personalize or improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting.
  • Process Your Transactions. To process transactions, Collllor must collect data such as your name, purchase, and payment information.
  • Communicate with You. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Collllor, you may not opt-out of receiving these important notices.
  • Security and Fraud Prevention. To protect individuals, employees, and Collllor and for loss prevention and to prevent fraud, including protecting individuals, employees, and Collllor for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material.
  • Comply with Law. To comply with applicable law, for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.

Collllor does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review.

Collllor retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.


Collllor's Sharing of Personal Data


Collllor may share personal data with service providers who act on our behalf, our partners, or others at your direction. Further, Collllor does not share personal data with third parties for their own marketing purposes. 

  • Service Providers.  Collllor may engage third parties to act as our service providers and perform certain tasks on our behalf. Collllor service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions. They cannot use the personal data we share for their own purposes and must delete or return the personal data once they've fulfilled our request.
  • Partners. At times, Collllor may partner with third parties to provide services or other offerings. For example, Collllor financial offerings like Pay Over Time are offered by Collllor and our partners. Collllor requires its partners to protect your personal data.
  • Others.  Collllor may disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our users or sellers, or in the event of a reorganization, merger, or sale.


Protection Personal Data at Collllor



At Collllor, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.



Cookies and Other Technologies



Collllor's websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.


  • Communications Cookies. These cookies are used to enable network traffic to and from Collllor's systems, including by helping us detect any errors.
  • Strictly Necessary Cookies. These cookies are set as required to provide a specific feature or service that you have accessed or requested. For example, they allow us to display our websites in the proper format, authenticate and verify your transactions, and preserve the contents of your Bag when shopping online at
  • Other Cookies. These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. Collllor also uses these cookies to remember the choices you make while browsing, so we can provide you with a customized experience. 

If you prefer that Collllor not use cookies, we provide you with the means to disable their use. If you want to disable cookies check with your provider to find out how to disable cookies. Certain features of the Collllor website may not be available if all cookies are disabled.

In addition to cookies, Collllor uses other technologies that help us achieve similar objectives. 

In some email messages Collllor sends to you, we provide a "click-through URL" that links you to content on the Collllor website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.

Pixel tags enable us to send email messages in a format that you can read, and they tell us whether mail has been opened. We may use this data to reduce or eliminate messages sent to customers.


Collllor generally treats data we collect using these cookies and similar technologies as nonpersonal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data. In addition, Collllor sometimes combines nonpersonal data collected from these technologies with other personal data Collllor holds. When we combine data in this way, we treat the combined data as personal data for purposes of this Privacy Policy.