Nondiscrimination Policy

Collllor is, at its core, a platform dedicated to bringing the world closer together by fostering meaningful, shared experiences among people from all parts of the world. Our platform includes millions of people from virtually every country on the globe. It is an incredibly diverse platform, drawing together individuals of different cultures, values, and norms.

The Collllor platform is committed to building a world where people from every background feel welcome and respected, no matter how far they have traveled from home. This commitment rests on two foundational principles that apply both to Airbnb’s Sellers and Buyers: inclusion and respect. Our shared commitment to these principles enables all members of our platform to feel welcome on the Collllor platform no matter who they are, where they come from, how they worship, or whom they love. Collllor recognizes that some jurisdictions permit or require, distinctions among individuals based on factors such as national origin, gender, marital status or sexual orientation, and it does not require Sellers to violate local laws or take actions that may subject them to legal liability. Airbnb will provide additional guidance and adjust this nondiscrimination policy to reflect such permissions and requirements in the jurisdictions where they exist.

While we do not believe that one company can mandate harmony among all people, we do believe that the Collllor platform can promote empathy and understanding across all cultures. We are all committed to doing everything we can to help eliminate all forms of unlawful bias, discrimination, and intolerance from our platform. We want to promote a culture within the Collllor platform —Sellers, Buyers, and people just considering whether to use our platform—that goes above and beyond mere compliance. To that end, all of us, Airbnb employees, Sellers and Buyers alike, agree to read and act in accordance with the following policy to strengthen our platform  and realize our mission of ensuring that everyone can belong, and feels welcome, anywhere.

• Inclusion – We welcome people of all backgrounds with authentic hospitality and open minds. Joining Collllor, as Seller or Buyer, means becoming part of a platform of inclusion. Bias, prejudice, racism, and hatred have no place on our platform or in our platform. While Sellers are required to follow all applicable laws that prohibit discrimination based on such factors as race, religion, national origin, and others listed below, we commit to doing more than comply with the minimum requirements established by law.
• Respect – We are respectful of each other in our interactions and encounters. Collllor appreciates that local laws and cultural norms vary around the world and expects Sellers and Buyers to abide by local laws, and to engage with each other respectfully, even when views may not reflect their beliefs or upbringings. Collllor ’s members bring to our platform an incredible diversity of background experiences, beliefs, and customs. By connecting people from different backgrounds, Collllor fosters greater understanding and appreciation for the common characteristics shared by all human beings and undermines prejudice rooted in misconception, misinformation, or misunderstanding.
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Specific Guidance for Sellers in the United States, European Union, and Canada

As a general matter, we will familiarize ourselves with all applicable federal, state, and local laws that apply to housing and places of public accommodation. Some jurisdictions may have additional legal requirements that expand or limit the civil rights protections of the user platform. Sellers are required to comply with such legal requirements. Sellers should contact Collllor customer service if they have any questions about their obligations to comply with this Collllor  Nondiscrimination Policy. Collllor will release further discrimination policy guidance for jurisdictions outside the United States in the near future. Guided by these principles, our U.S., EU, and Canadian Seller platform  will follow these rules when considering potential Buyers and hosting Buyers:

Race, Color, Ethnicity, National Origin, Religion, Sexual Orientation, Gender Identity, or Marital Status

• Collllor  Sellers may not:
  • Decline a booking based on race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.
  • Impose any different terms or conditions based on race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.
  • Post any listing or make any statement that discourages or indicates a preference for or against any Buyer on account of race, color, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.

Gender Identity

Collllor does not assign a gender identity to our users. We consider the gender of individuals to be what they identify and/or designate on their user profiles, and we expect our Collllor platform to do the same. This includes respecting the pronouns (he/him, she/her, they/them, etc.) any users within the platform identify themselves with.

• Collllor  Sellers may not:
  • Decline a booking from a Buyer based on gender identity unless the Seller shares living spaces (for example, bathroom, kitchen, or common areas) with the Buyer.
  • Impose any different terms or conditions based on gender unless the Seller shares living spaces with the Buyer.
  • Post any listing or make any statement that discourages or indicates a preference for or against any Buyer on account of gender, unless the Seller shares living spaces with the Buyer.
• Collllor Sellers may:
  • Make a unit available to Buyers of the Seller’s gender and not the other, where the Seller shares living spaces with the Buyer.

Age and Familial Status

• Collllor  Sellers may not:
  • Impose any different terms or conditions or decline a reservation based on the Buyer’s age or familial status, where prohibited by law.
• Collllor  Sellers may:
  • Provide factually accurate information about their listing’s features (or lack of them) that could make the listing unsafe or unsuitable for Buyers of a certain age or families with children or infants.
  • Note in their listings applicable platform restrictions (e.g., senior housing), regulations, or laws that prohibit Buyers under a particular age or families with children or infants.

Disability

• Collllor Sellers may not:
  • Decline a Buyer based on any actual or perceived disability.
  • Impose any different terms or conditions based on the fact that the Buyer has a disability.
  • Substitute their own judgment about whether a unit meets the needs of a Buyer with a disability for that of the prospective Buyer.
  • Inquire about the existence or severity of a Buyer’s disability, or the means used to accommodate any disability. If, however, a potential Buyer raises his or her disability, a Seller may, and should, discuss with the potential Buyer whether the listing meets the potential Buyer’s needs.
  • Prohibit or limit the use of mobility devices.
  • Charge more in fees for Buyers with disabilities, including pet fees when the Buyer has an assistance animal (such as a service or emotional­ support animal) because of the disability.
  • Post any listing or make any statement that discourages or indicates a preference for or against any Buyer on account of the fact that the Buyer has a disability.
  • Refuse to communicate with Buyers through accessible means that are available, including relay operators (for people with hearing impairments) and e-mail (for people with vision impairments using screen readers).
  • Refuse to provide reasonable accommodations, including flexibility when Buyers with disabilities request modest changes in your house rules, such as bringing an assistance animal that is necessary because of the disability, or using an available parking space near the unit. When a Buyer requests such an accommodation, the Seller and the Buyer should engage in a dialogue to explore mutually agreeable ways to ensure the unit meets the Buyers needs.
• Collllor  Sellers may:
  • Provide factually accurate information about the unit’s accessibility features (or lack of them), allowing for Buyers with disabilities to assess for themselves whether the unit is appropriate to their individual needs.

Personal Preferences

• Collllor  Sellers may:
  • Except as noted above, Collllor  Sellers may decline a booking based on factors that are not prohibited by law. For example, except where prohibited by law, Collllor  Sellers may decline a booking with pets, or to Buyers who smoke.
  • Require Buyers to respect restrictions on foods consumed in the listing (e.g., a Seller who maintains a Kosher or vegetarian kitchen may require Buyers to respect those restrictions). These restrictions should be stated clearly in your house rules. For example, an Collllor  Seller may turn down a Buyer who wants to smoke in a unit, or place limits on the number of Buyers in a unit.

When Buyers are turned down. Sellers should keep in mind that no one likes to be turned down. While a Seller may have, and articulate, lawful and legitimate reasons for turning down a potential Buyer, it may cause that member of our platform  to feel unwelcome or excluded. Sellers should make every effort to be welcoming to Buyers of all backgrounds. Sellers who demonstrate a pattern of rejecting Buyers from a protected class (even while articulating legitimate reasons) undermine the strength of our platform by making potential Buyers feel unwelcome, and Collllor  may suspend Sellers who have demonstrated such a pattern from the Collllor  platform.

What happens when a Seller does not comply with our policies in this area?

If a particular listing contains language contrary to this nondiscrimination policy, the Seller will be asked to remove the language and affirm his or her understanding and intent to comply with this policy and its underlying principles. Collllor may also, in its discretion, take steps up to and including suspending the Seller from the Collllor platform.

If the Seller improperly rejects Buyers on the basis of a protected class or uses language demonstrating that his or her actions were motivated by factors prohibited by this policy, Collllor will take steps to enforce this policy, up to and including suspending the Seller from the platform.

As the Collllor platform grows, we will continue to ensure that Airbnb’s policies and practices align with our most important goal: To ensure that Buyers and Sellers feel welcome and respected in all of their interactions using the Collllor platform. The public, our platform, and we ourselves expect no less than this.

Additional Considerations

The Nondiscrimination Policy applies to all parts of the Collllor business. We recognize there are additional considerations that need to be made for varied offerings in the Collllor platform. Here, we have included a few considerations that speak to those instances:

Experiences

Gender Exemption:

• Collllor  Sellers may offer a single-gender experience if it is necessary to create a safe space (one that does not incite harm or danger and one that is not illegal), protect the safety and privacy of participants, and/or comply with legal or cultural requirements.

Accessibility / Disability / Reasonable Accommodations:

Due to the broad range of offerings, Collllor Sellers may need to inquire about Buyers’ abilities to participate in certain physical activities or inquire about Buyers’ accommodation needs to best prepare their Experiences. Additionally, we encourage Experience Sellers to:

• Provide factually accurate information about the physical nature of an Experience to allow Buyers to assess for themselves whether the Experience is appropriate given their individual needs.
• Actively engage with Buyers who have disclosed disabilities and/or have questions regarding the accessibility of an experience, and consider reasonable accommodation requests.
• Seek opportunities to provide reasonable accommodations where accommodating a request would not substantively change the nature of the activity.