By selling on Collllor, you agree to abide by our terms and policies, including our Terms of Use, which we reserve the right to enforce at our sole discretion. In the event of repeated or severe violations, we may suspend or permanently deactivate a person’s account.
In order to protect our community and business, the following behaviors are prohibited:
Asking for buyers to review you or your services off of Collllor takes valuable input about a buyer’s stay away from Collllor’s platform. We want buyers to share their feedback directly on Collllor so that other buyers may benefit from their insights. This includes:
All buyer communications prior to order should be on Collllor. Asking buyers for contact information prior to order is prohibited. This includes:
This includes asking for or using the contact information for any reasons unrelated to a buyer’s order. Buyers should be able to communicate directly with sellers about their orders through Collllor or via phone calls and texts. Soliciting additional contact information (email address, residential address) should be avoided unless needed for legal or compliance reasons (such as delivery details). This includes, but is not limited to:
Buyers should always feel like they have an option to opt-out of receiving marketing materials.
Buyers ordering through Collllor should be able to access their listing using only the Collllor app. Additional registration or installation of additional apps should not be mandatory unless it’s required for legal or delivery reasons. In such instances, sellers must include this in their listing description, so buyers understand this additional step is a requirement prior to order.
This includes: